All new students must fill out Pole Fitness with Simone’s online disclaimer forms prior to participating in a class or party. Class fees must be paid prior to participating at Pole Fitness with Simone unless otherwise agreed upon. All students signed up for the courses/classes must participate in the class, no spectators. All notifications from Pole Fitness with Simone will be sent to the email address on file on BookWhen. Please make sure this email address is correct. Adult Membership is open to anyone 18 years or older unless permitted by parent/guardian, Kid’s Membership (age 6 to 16 years) is to be signed up by a parent/guardian.
All participants must read the Terms & Conditions and complete a PAR-Q before taking part in a class with Pole Fitness with Simone. Any changes to contact information or circumstances, including injury and medical conditions - you would need to inform Simone straight away.
Participants also agrees to abide by the rules and regulations of Pole Fitness with Simone and acknowledges that these rules and regulations may change. If any of the rules or regulations are broken, Pole Fitness with Simone reserves the right to refuse entry to class with no refund.
Pole Fitness with Simone currently has set times/days for classes but has the right to alter them due to situations beyond our control.
You must arrive on time for your class, or you may be refused entry to participate in the class. It is very important that you do not miss the warmup.
We ask that you please cancel your place in class if you will not be able to attend. You may cancel your class reservation up to 48 hours before class start time, after this time it is considered a late cancellation or no-show. Late cancellations are non-refundable and non-transferable. If you have a recurring reservation, and you no-show to 3 or more classes in a month, we reserve the right to remove your recurring reservation and recommend single class booking as a better alternative.
If the class is cancelled by Simone, you will not be charged, and your class will be rolled over to the following week, a space in another class, or given a code for the next course. If Simone must cancel a class, she will aim to give you as much notice as possible.
For us to maintain the safest and most beneficial classes we can, we ask that you join us in time for the beginning of your class. If you miss any of the warmup, we reserve the right to ask you to leave and refunds will not be made. No student is allowed to participate in class without a proper warm up. You should be dressed and ready to start your session at the scheduled time. This is for your own safety. If participants join in without a warmup, they will be more prone to injuries, and the instructor’s insurance would be void.
Must be paid for in advance.
Non-refundable.
Non-transferable.
Courses and memberships are non-refundable and non-transferable. If you purchase a gift certificate, make sure you receive confirmation of the expiration date. We will not extend the expiration date. We do not issue refunds for classes, workshops, other events, or party deposits.
Non-refundable.
Non-transferable.
1 person to attend unless a 2 or 3 person private is booked or otherwise agreed.
To be used within 30 days from purchase. If you purchase a block of 4 private bookings, the 4 lessons are to be used within 8 weeks from purchase.
48 hours’ notice is required to cancel a private booking. If less than 48 hours’ notice is given, then the booking is forfeited.
All attendees must fill out the online booking and waiver Document on the BookWhen booking site.
If you are under the age of 18, a parent/guardian must register you via BookWhen online booking system. A parent/guardian must escort you into the studio and stay with you until class starts. A parent/guardian must pick you up from the studio.
Whilst we understand the desire to take photos and videos being taken in class, it is important to recognise that some people may not wish to be included. Please make sure that your photos or videos don’t include students in the background unless you have their explicit permission to do so, including posting it on social media.
Photos and videos are a great way for students to see how they are performing and progressing, and they are also a great way for us to promote business. Pole Fitness with Simone, its employees and volunteers reserve the right to take class photos and videos for the use of promotion. However, we understand not everyone feels comfortable having their photo taken, therefore you may opt out of having photos/videos taken by emailing polefitnesswithsimone@outlook.com and advising your instructor in class, this will avoid it being used for advertising or promotion on social media. We will always ask your permission in class before taking photos. If photos are sent over on the group WhatsApp, they may be used on social media for marketing purposes unless participant has stated otherwise.
Practice hours are meant for practicing moves you already know. Do not attempt new moves during practice unless given explicit permission and instruction for that move by the instructor present. Due to liability reasons, only PFWS instructors may teach at the studio. You cannot teach your friend during practice. You may, however, review what you learned in class with other students. Remember that an instructor is always there if you need spotting and there are also mats available for your safety.
Members must abide by all open studio rules and regulations and the code of conduct. PFWS reserves the right to terminate any membership without refund if policies are violated by a member or their guest(s).
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